The METRO Hospitality Lab is sponsored by METRO AG, which was the first dedicated research project within the Institute. This lab is dedicated to the HoReCa industry (Hotels, Restaurants, Catering) and focuses on the relationship between digitalization of operational training and human interaction.
We are currently examining the Master-Apprentice approach in various markets to determine how and where human interaction, such as mentor coaching or expert training, is combined most effectively with technological solutions.
This lab largely benefits from EHL’s awarded research and faculty in order to develop innovative, leading-edge solutions to transform the industry.
