As part of the long-standing partnership with HOSPITALITY.digital and METRO AG., the IBC offers short videos to help, reinvent and inspire independent restaurateurs after the COVID-19 crisis. In these videos, independent restaurateurs tell their stories and share their experiences, while experts from different disciplines provide valuable insights and practical advice on takeaways from the COVID-19 crisis and how to thrive after it, as well as how to reinvent the way we manage and operate restaurants.
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Charlotte Gauthier
Owner of ‘Uncle Gau’ and ‘Don’t Tell Auntie’ in Lausanne
Charlotte takes us on her journey of opening a restaurant during the Covid-19 crisis. Watch how she describes the challenges she faced with lockdown, restrictions, and how she overcame them.
Thomas Camenzind
Founder of foodroots AG
Thomas has been working in the hospitality industry for 30 years. He is currently focusing on supporting the restaurant sector with his consulting business. In this video, he shares some practical advice to guide restaurateurs on the customer experience and on how to re-invent their concepts for the post-pandemic era.
Ian Millar
Senior Lecturer in Information Technology and Manager of the Institute of Business Creativity (IBC)
Ian combines his expertise in information technology and hospitality. Go and discover how to create the future looking digital dining experience with a three-course menu: ‘diner facing technology’, ‘diner impacting technology’ and ‘digital operations technology’.
Dr Marc Stierand
Associate Professor of Service Management and the Founding Director of the Institute of Business Creativity (IBC)
Dr Stierand discusses creativity in the restaurant sector. Should all restaurateurs care about creativity? Should all restaurants become innovators? Watch this video to find out.
